AI- and security-first PSA

Glue your ops.
Connect everything.
Automate the rest.

A single, AI-powered pane of glass for everything your MSP runs — built AI- and security-first from the ground up. DataGlu glues your data, tools and teams into one secure, intelligent system.

No API throttling Never multi-tenant You own your data
app.dataglu.io / operations

Time-to-resolution

1h 42m -40%

smart_toy Agents on

Open tickets

42

Auto-triaged

65%

SLA at risk

3

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Ask DataGlu: "How profitable was the Acme contract last quarter?" — answered in plain language, shareable in one click.

AI Service Management

Find what matters. Prepare what happens next.

Pulse brings the operational signal forward. Action Packs turn it into work your team can review and control.

insightsDataGlu Pulse Daily briefing

Tuesday, 14 May

Revenue at risk

Three renewals need a closer look

Renewal activity is behind plan for three customers. $42,000 is due in the next 30 days.

Acme IndustriesNorthwind LogisticsInitech
Why it matters: revenue risk is risingConsider next steps arrow_forward
DataGlu Pulse

Your live operational briefing.

Role-based views of service health, risks, opportunities and ownership, kept current across the business.

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Action PackPrepared from Pulse insight
Ready to review

Renewal follow-ups prepared

Source: Three renewals need attention

3 of 4 actions selected
Action Packs

Prepared work, ready for judgement.

Review the source context, edit individual actions, and approve only what should happen.

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AI Service Management

Stop searching through software.
Start solving the problem.

Traditional service management systems force skilled people to spend their time navigating modules, filtering tables, opening records and piecing together information before the real work can begin.

DataGlu continuously analyses activity across your operation, brings important issues forward and prepares what should happen next.

Pulse finds and prioritises what matters. Action Packs prepare the work. Your team applies its judgement and stays in control.

Less searching. Less clicking. More time for customers, decisions and real problem-solving.

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Built-in intelligence

Know what needs attention.
Then know what to do next.

DataGlu connects your operational data and makes it useful in the moment. Ask a question, surface the signal, and move the work forward without stitching together reports, dashboards, or another layer of tools.

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↓ 40%

time-to-resolution

↓ 65%

manual triage

↑ 70%

analyst productivity

The problem

Modern MSPs, running on tools built for someone else.

APIs throttle the moment you scale. Reporting means cubes, schemas and dashboards you have to build yourself. Pricing models break the second a contract gets creative. And AI, when it shows up at all, is bolted on at the edges instead of built into the core.

The result is more tabs, more clicks, and more manual triage than any team should tolerate. AI shouldn't be a bolt-on — it should be the backbone.

speed

API throttling

Integrations that choke as you grow.

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DIY reporting

Cubes and schemas before any insight.

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Brittle pricing

Creative contracts break the model.

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Bolt-on AI

Bolted to the edges, not the core.

What DataGlu does

One secure, intelligent system on three pillars.

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Automation

Automate the entire ticket lifecycle, from triage to resolution, with agents that govern themselves.

psychology

Intelligence

Zero-configuration reporting and predictive insights. Just ask, in plain language, and share in one click.

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Security

Private, dedicated environments and full ownership of your data. Never multi-tenant.

Why DataGlu is different

Built for today's MSP, without the legacy baggage.

devices

A portal clients use

A modern portal experience your clients actually want to open.

bolt

Real-time integration

No API throttling headaches, even as you scale.

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Flexible contracts

Creative pricing models without brittle workarounds.

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Infinitely customizable

Adapt it to any process or need — no vendor bottleneck.

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A fast, thoughtful UI

Saves clicks and minutes on every single ticket.

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Zero-config reporting

Ask in natural language, share the answer in one click.

Built-in intelligence

Every capability is first-class — not an add-on.

AI and security aren't features you switch on. They're the foundation the whole platform is built on.

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AI Ticketing

Deploy, monitor and govern AI agents that automate operations end to end — triage to resolution.

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AI Insight

AI-generated reporting and predictions with zero setup, plus SLA tracking, productivity scoring and alert rules.

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SecureCell

Private, dedicated environments. Never multi-tenant — your workload is isolated by design.

database

OpenDB

Direct, open access to your database, so you always retain full ownership of your data.

Built for

Teams that want automation and insight — not more overhead.

dns

MSPs

Modernizing operations without ripping out their stack.

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MSSPs

Who need security and auditability built in, not bolted on.

groups

Internal IT teams

Who want automation and insight without a team of analysts.

Glue your ops together.

See DataGlu run your desk end to end — automation, intelligence and security, in one secure system.