AI isn't a bolt-on. It's the backbone.
DataGlu automates the trivial, predicts the critical, and answers in plain language — because intelligence is a first-class part of the platform, not a feature bolted on at the edges.
Incoming ticket
"Outlook won't connect for the whole Acme finance team since this morning."
Priority
P1
Category
Routed to
Tier 2
Triaged, matched to a known incident, and a draft response is ready. SLA clock flagged.
Natural language interaction, reporting, automation and monitoring.
WinniAI
Natural-language interaction across your operations — ask the system what is happening, what is next, and what should change.
AI Reporting
Turn operational data into clear answers, forecasts, and shareable reporting without building dashboards from scratch.
AI Dashboard
A zero-config, always-current operational view across teams, risk, service health, and performance.
Action Packs
AI orchestrates work end to end — triage, route, execute, escalate, and keep the next action moving without manual handoff.
Pulse
Role-based, stakeholder-driven dashboards for live business monitoring, KPI visibility, and operational accountability.
Agents that automate the whole lifecycle.
Deploy, monitor and govern AI agents that automate operations end to end — from triage to resolution. They categorize, prioritize and route the moment work arrives, draft responses, and escalate only what needs a human. And because they govern themselves, you stay in control with full visibility.
- check Auto-triage by sentiment & complexity
- check Deploy, monitor & govern agents
- check Draft, resolve & escalate end to end
Agent monitor
3 agents runningAsk anything
3 clients are running below a 10% margin. The common thread: out-of-scope work that isn't being billed.
Zero-config reporting. Just ask.
No cubes, no schemas, no dashboards to build. AI-generated reporting and predictions with zero setup — ask the question, get the answer, share in one click. And it doesn't stop at reporting: SLA tracking, productivity scoring and alert rules give you end-to-end team management.
- check Natural-language questions & predictions
- check SLA tracking & productivity scoring
- check Alert rules for end-to-end management
↓ 40%
time-to-resolution
↓ 65%
manual triage
↑ 70%
analyst productivity
Powerful, and secure by design.
Agents run inside private, dedicated environments — never multi-tenant — and every action is auditable. See how SecureCell and OpenDB keep your data yours.
Security & data ownership arrow_forward